We want you to be absolutely happy with your purchase. Custom orders are not returnable, but if for any reason you are not happy with your order, please call 1-773-759-5660 and we will try to make it right. We do not offer price adjustments on previous purchases.

For items being sent to our Returns department, please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales receipt or packing slip.